Purchase Survey

Thank you for taking time to answer this survey. We appreciate your feedback and will use your suggestions to improve our system.

  1. How would you rate the overall license purchase process?
     1 - Excellent 2 - Good 3 - Average  4 - Poor
  2. Was this license purchase a renewal or new registration?
  3. Renewals: Were you able to locate your previous record?
  4. Renewals: Was the data displayed accurate for your record?
  5. New: Were you able to find the new registration page?
  6. How would you rate the checkout process?
     1 - Excellent 2 - Good 3 - Average  4 - Poor
  7. What did you like or dislike about the checkout process?

  8. How likely would you be to use this system in the future?
     Extremely likely Very likely Moderately likely Slightly likely Not at all likely
  9. How likely are you to recommend the online dog license option to people you know?
     Extremely likely Very likely Moderately likely Slightly likely Not at all likely
  10. How did you hear about the online dog licensing option?
     Renewal Notice Newspaper Ad Newspaper Article Friend/Family Other
  11. General Comments and Feedback: