Security & Technology


The Dog Tag License ODTP system utilizes the latest tools, standards, and features to produce the best possible solution for our customers. Please select on of the headings below to read about our technology and security features.

Security


The Dog Tag License ODTP system utilizes best in class security features to ensure the safety of your residents data.

PCI-DSS Compliance

Payment Card Industry Data Security Standard (PCI-DSS) is a worldwide information security standard defined by the Payment Card Industry Security Standards Council whose founders include all major credit card companies. The PCI-DSS process ensures web applications like the ODTP system meet a stringent set of guidelines for the processing and handling of credit card data.

At Dog Tag License we have partnered with McAfee SECURE (http://www.mcafeesecure.com/us/ ) a PA-QSA (Payment Application Qualified Security Assessor) to perform scans of our application and network randomly to ensure continued PCI-DSS Compliance.

The ODTP system has been verified to be PCI-DSS compliant. Please contact us and we will be happy to provide proof of our PCI-DSS Compliance. Read about PCI-DSS compliance.

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SSL Encryption

The Secure Sockets Layer (SSL) is a security protocol used by Web browsers and Web servers to help users protect their data during transfer. An SSL Certificate contains a public and private key pair as well as verified identification information. When a browser (or client) points to a secured domain, the server shares the public key with the client to establish an encryption method and a unique session key. The client confirms that it recognizes and trusts the issuer of the SSL Certificate. This process is known as the “SSL handshake” and it can begin a secure session that protects message privacy and message integrity. Read more about SSL encryption

The ODTP system utilizes a 256-bit SSL certificate provided by GlobalSign for SSL encryption. A 256-bit SSL certificate provides additional security when compared to standard 128-bit SSL.

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Secure Payment Gateway
Secure Payment Gateways facilitate the transfer of credit card data between payment applications and the Front End Processor or acquiring bank. At Dog Tag License we have partnered with PayPal to provide secure credit card payments for our customers. The ODTP system is tightly integrated with the advanced PayPal Website Payments Pro payment gateway.

How Payment Gateways Work: (from wikipedia: Payment Gateway)

  1. A customer places order on website by pressing the ‘Submit Order’ or equivalent button, or perhaps enters their card details using an automatic phone answering service.
  2. If the order is via a website, the customer’s web browser encrypts the information to be sent between the browser and the merchant’s webserver. This is done via SSL (Secure Socket Layer) encryption.
  3. The merchant then forwards the transaction details to their payment gateway. This is another SSL encrypted connection to the payment server hosted by the payment gateway.
  4. The payment gateway forwards the transaction information to the payment processor used by the merchant’s acquiring bank.
  5. The payment processor forwards the transaction information to the card association (e.g., Visa/MasterCard)
    1. If an American Express or Discover Card was used, then the processor acts as the issuing bank and directly provides a response of approved or declined to the payment gateway.
    2. Otherwise, the card association routes the transaction to the correct card issuing bank.
  6. The credit card issuing bank receives the authorization request and sends a response back to the processor (via the same process as the request for authorization) with a response code. In addition to determining the fate of the payment, (i.e. approved or declined) the response code is used to define the reason why the transaction failed (such as insufficient funds, or bank link not available)
  7. The processor forwards the response to the payment gateway.
  8. The payment gateway receives the response, and forwards it on to the website (or whatever interface was used to process the payment) where it is interpreted as a relevant response then relayed back to the cardholder and the merchant.
  9. The entire process typically takes 2–3 seconds.
  10. The merchant submits all their approved authorizations, in a “batch”, to their acquiring bank for settlement via their processor.
  11. The acquiring bank deposits the total of the approved funds in to the merchant’s nominated account. This could be an account with the acquiring bank if the merchant does their banking with the same bank, or an account with another bank.
  12. The entire process from authorization to settlement to funding typically takes 3 days.

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Cardholder Data

The security layers implemented in the ODTP system primarily protect residents card card information. These layers of security ensure that card card data cannot be viewed or copied by malicious individuals or entities.

ODTP Card Card Data Facts:

  • Credit Card Data is always entered on encrypted pages
  • Credit Card Data is transferred over secure connections in all steps
  • Credit Card Data is never stored or retained in any way
  • Credit Card Data is not accessible to administrators including Dog Tag License staff

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eCommerce Platform

The ODTP system is a highly customized version of the Magento Commerce Platform (www.magentocommerce.com). The Magento platform is used by some of the worlds largest organizations such as Ford Motor Company, The North Face, Fox, Samsung and many others.

Using an established eCommerce platform further ensures the security of the system and allows Dog Tag License to offer features not found in other systems.

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One Step Checkout Process

The ODTP system makes it easy for your residents to complete their license purchase with a simplified one page checkout process. This process ensures that all required data is collected but condenses a process that usually consists of multiple pages into one easy step. Implementations of these simplified checkout processes have proven effective in getting residents to complete their purchase.

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Search Engine Optimization

Search Engine Optimization (SEO) helps your website appear in search engines such as Google, Bing, Yahoo and others. The ODTP system includes best practice white hat SEO features to ensure your residents can find your online licensing system.

SEO Features:

  • Automatic Meta Tags
  • SEO friendly “flat” URLs
  • Configurable SEO Options
  • Sitemap.xml generation and submission
  • SEO friendly Code
  • Backlink from Dog Tag License website
  • Social Share Features

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Secure Administrative Interface

The ODTP system includes a secure administrative interface that allows complete control of your implementation of the system. This secure site is protected by SSL encryption and configurable user accounts, rolls and permissions. The ODTP system also tracks and logs each admin action to ensure complete auditing capabilities. The administrative interface contains and endless amount of features and functions for your administrators and license processors.

Top Administrative Features:

  • Real Time Order Dashboard
  • License Purchase History
  • Purchase Details
  • User and Access Management
  • Real Time Reporting
  • Order Processing
  • Call Center Features
  • much more…

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Easy Content Control (CMS)
The ODTP system includes advanced features for managing your content. These features include a WYSIWYG (what you see is what you get) text editing interface, photo and video uploading, page versioning, and much more.

These features allow your staff to update site content via the secure administrative interface. This feature makes it easy to ensure your information is up to date.

NOTE: Dog Tag License will also maintain site content if desired.

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Accessible Coding
The ODTP system is inclusive of all web users. The platform makes every possible effort to meet WCAG (Web Content Accessibility Guidelines) 2.0 standards. Following these guidelines make content accessible to a wider range of people with disabilities, including blindness and low vision, deafness and hearing loss, learning disabilities, cognitive limitations, limited movement, speech disabilities, photosensitivity and combinations of these.

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